After you sign up to the package of your choice, your Account Executive will send you a detailed questionnaire which gives our team a better understanding of your business as well as your objectives from our work. As this form is located in the cloud, both parties can edit the form and any amendments can be approved by both parties. Once the questionnaire is completed, our team will put together a messaging sequence and invite you to our project management system. This platform is straightforward to use and allows you to communicate directly with your Account Executive via instant chat, without the need for back and forth emails. This setup process takes approximately five working days.